Terms of Service
Effective Date: June 15, 2025
Last Updated: June 15, 2025
Legal Center
Important information
about our terms and policies
Welcome to Mystical Rose Care. These Terms of Service (“Terms”) govern your use of our website, services, and any interactions you may have with us. By using our website or services, you agree to comply with and be bound by these Terms.
If you do not agree with any part of these Terms, please do not use our website or services.
1. Services Provided
Mystical Rose Care offers home care and senior care services within Alberta. All services provided are subject to assessment, availability, and agreement between Mystical Rose Care and the client (or their authorized representative).
Service details, pricing, schedules, and care plans are established individually and may vary depending on client needs.
2. Eligibility
By using our services or website, you confirm that:
- - You are at least 18 years of age, or have legal authority on behalf of a client.
- - You are legally capable of entering into binding agreements.
- - You will provide accurate and complete information when requested.
3. Client Responsibilities
Clients or their authorized representatives are responsible for:
- - Providing accurate medical, health, and personal information.
- - Informing Mystical Rose Care of any changes to health conditions or care needs.
- - Cooperating with staff and caregivers to facilitate safe and effective care delivery.
- - Providing a safe environment for staff when services are delivered at the client’s residence.
4. Payments and Fees
- - Fees for services will be agreed upon in advance.
- - Payments must be made in accordance with the agreed payment schedule.
- - Late payments may result in suspension of services.
- - Any government-funded programs or third-party payers will be coordinated as applicable.
Mystical Rose Care reserves the right to revise fees and payment terms with reasonable notice.
5. Service Modifications
We reserve the right to modify, reschedule, or discontinue any service if:
- - The client’s health or safety requires a change.
- - Service modifications are necessary to comply with professional standards or legal obligations.
- - External circumstances prevent us from delivering services as scheduled (e.g., severe weather, emergencies).
Whenever possible, advance notice will be provided for any service changes.
6. Website Use
The information on our website is provided for informational purposes only. It is not intended as professional healthcare advice or diagnosis. Always consult healthcare professionals before making care or medical decisions.
You may not:
- - Use the website for unlawful purposes.
- - Attempt to gain unauthorized access to our systems.
- - Copy, modify, or distribute website content without written permission.
7. Intellectual Property
All website content, including text, images, logos, and design elements, is the property of Mystical Rose Care and protected by applicable copyright and intellectual property laws
Unauthorized use of any content is strictly prohibited.
8. Limitation of Liability
Mystical Rose Care is not liable for:
- - Any damages arising from the use of our website or services.
- - Reliance on website information.
- - Service interruptions beyond our control.
Our total liability, if any, will not exceed the amount paid for services directly related to any claim.
10. Governing Law
These Terms are governed by the laws of the Province of Alberta and the federal laws of Canada that apply. Any disputes will be resolved exclusively in the courts of Alberta.
11. Changes to Terms
We reserve the right to update or modify these Terms at any time. Updates will be posted on our website with the updated effective date. Continued use of our services indicates acceptance of any updated Terms.
12. Contact Information
If you have questions about these Terms, please contact us:
Privacy Officer
Mystical Rose Care
[Insert Business Address]
[Insert Phone Number]
info@mysticalrosecare.com
