Legal & Policies
Effective Date: June 15, 2025
Last Updated: June 15, 2025
Legal Center
Important information
about our terms and policies
Mystical Rose Care (“we,” “our,” or “us”) is committed to protecting the privacy, safety, and rights of our clients, their families, staff, and visitors. The following Legal & Policies page outlines important information regarding the terms under which our services are provided, the legal framework we follow, and your rights as a user of our website and services.
1. Legal Compliance
We operate in full compliance with all applicable federal and provincial laws, including:
- - Alberta’s Personal Information Protection Act (PIPA)
- - Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA), where applicable
- - Health Information Act (HIA), when handling health information
- - Other applicable healthcare, employment, and consumer protection laws
We continuously review our policies to ensure they meet legal requirements and best practices for data protection and service delivery.
2. Privacy and Personal Information Protection
We take privacy seriously. We collect, use, and disclose personal information only for purposes directly related to the services we provide. This includes:
- - Delivering personal care, medical assistance, and home support services
- - Coordinating care plans with authorized family members and healthcare professionals
- - Managing billing, payments, and insurance matters
- - Complying with legal obligations
We collect personal information with consent and safeguard it through secure systems and staff training.
For full details on how we handle personal information, please review our Privacy Policy.
3. Website Terms of Use
By using our website, you agree to the following terms:
- - Information on our website is for general informational purposes only and is not a substitute for professional healthcare advice.
- - Coordinating care plans with authorized family members and healthcare professionals
- - Managing billing, payments, and insurance matters
- - Complying with legal obligations
4. Intellectual Property
All content, including text, graphics, images, logos, and design elements, is the property of Mystical Rose Care and may not be copied, modified, distributed, or reproduced without written permission.
5. Limitation of Liability
While we strive to ensure accurate information on our website and in our services, Mystical Rose Care is not liable for:
- - Any direct, indirect, or consequential damages from using the website
- - Reliance on information provided on the website
- - Any delays or interruptions in website access
Always consult with qualified healthcare professionals before making decisions related to care or medical treatment.
6. Links to Third-Party Sites
Our website may contain links to external sites. We do not control these sites and are not responsible for their content, privacy practices, or accuracy. Users access external sites at their own risk.
7. Changes to Legal & Policies
We reserve the right to modify or update these Legal & Policies at any time. Changes will take effect upon posting on our website. Continued use of the website indicates acceptance of these updates.
8. Contact Information
If you have questions or concerns regarding our legal policies or privacy practices, please contact:
Privacy Officer
Mystical Rose Care
[Insert Business Address]
[Insert Phone Number]
info@mysticalrosecare.com
